I recently had my first experience using the Microsoft Surface Pro 3. Since I’m into photography and video editing, I figured the first thing I should do is check out the camera.
When I tapped the camera app, a view from the rear facing camera filled up the screen, and nothing else. No button or toolbars were visible to give me a clue how to use the app. So I tapped the screen, thinking that it might take a picture just like it would on my Moto X. Sure enough, it did. Next I tried to slide a finger up and down on the display to see if it would zoom like my Moto X does, but it didn’t. I tried using two fingers and sliding them apart to zoom, but that didn’t work either. After some more poking around, three buttons suddenly showed up along the right side of the screen. One was to take a picture, one to take a video, and one to take panoramic photograph. I’m not sure quite why a button to take a picture was included because tapping anywhere on the display appears to do the same thing. Pressing the video button started a video, so I took some test footage and pressed stop. The interface paused for a few moments, presumably to save the footage, before it allowed me to take another picture or video. After trying a few more video clips, I noticed that sometimes this pause would be non-existent, and other times it would take 30 seconds or more before it would save the video and let me proceed using the camera app. I found this rather baffling, but I assumed it was by design.
Then I looked at the footage. About two out of three clips had distortion or artifacts in the video. Some of the problems were minor, but in some cases the entire video was garbled and choppy. It seemed that the videos that took the longest to save were the ones that had the most issues.
After many attempts, I put together a camera test video that you can watch below, but I had to record some of the segments several times to get a usable video. As you can see, even the clips I used had some distorted areas.
Has anybody else encountered these problems with the Surface Pro 3? If so, put your experience in the comments below. In the coming days I’ll be doing some more research to see if I can find more information on the issue or a way to fix it. If I can learn something, I will add it to this post at a later time.